Privacy & Cookies
This policy details how Dramabella collects, uses, and safeguards your personal information. We operate with absolute transparency across all data practices.
Your Personal Data Rights
Information We Collect
Your Rights Under GDPR
To process your orders, we collect essential identifiers including your name, billing address, shipping address, payment information, and email address. This data is processed solely to fulfill our contract with you.
You hold the right to access, correct, or request the erasure of your personal data at any time. You may also object to processing or request data portability by contacting our compliance officer.
Legal Basis for Processing
Data Retention Limits
We process your personal data under the legal bases of contractual necessity for order fulfillment, compliance with UK/EU legal obligations, and your explicit consent for marketing communications.
We retain transactional data only as long as necessary to fulfill tax, legal, and accounting obligations. Marketing data is retained until you withdraw your consent.
Security & Trusted Partners
Payment & Transaction Security
Third-Party Data Sharing
All transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store your credit card details on our servers. Connection to our checkout is fully encrypted via SSL protocols.
We share data only with essential service providers who enable our operations, including courier services (Royal Mail, DHL) and secure payment processors. Your data is never sold to third parties.